cashph Terms & Conditions
These Terms & Conditions govern your use of the cashph platform and constitute a legally binding agreement between you and cashph. Please read them carefully before creating an account or placing any wager.
Key Points at a Glance
What You Need to Know
These cards summarise the most important principles of the cashph Terms & Conditions. The full legal text follows below — and it is that full text which governs your relationship with cashph, not this summary.
21+ Age Requirement
You must be at least 21 years of age to register an account and participate in real-money gaming on cashph. This is a hard requirement under PAGCOR regulation and Philippine law. Age is verified through mandatory KYC. No exceptions are made under any circumstances.
One Account Per Person
Each individual may hold only one cashph account. Duplicate or multiple accounts are a breach of these Terms and may result in account suspension, forfeiture of balances, and a permanent ban from the cashph platform. If you already have an account, do not register again.
Bonus Wagering Rules
All cashph bonuses are subject to wagering requirements stated at the time of the offer. Bonus funds must be wagered the specified number of times before a withdrawal can be made. Attempting to withdraw bonus funds before meeting requirements will result in their forfeiture.
Deposits & Withdrawals
All transactions on cashph are processed in Philippine Peso (PHP). Minimum deposit is ₱100. cashph processes withdrawals to GCash, PayMaya, and major Philippine banks 24 hours a day. Withdrawals are subject to identity verification. cashph does not charge withdrawal fees.
PAGCOR Licensing
cashph operates under a valid PAGCOR licence, making it a legally authorised online gaming platform in the Philippines. All games are independently audited for fairness. cashph complies fully with Philippine anti-money laundering (AMLA) regulations and reporting obligations.
Responsible Gaming
cashph provides deposit limits, session time controls, cool-off periods, and self-exclusion tools to every account holder. These tools are available at any time in your account settings. cashph supports PAGCOR's responsible gaming framework and is committed to preventing problem gambling.
Definitions
In these Terms, the following defined terms apply throughout:
- "cashph" refers to the online gaming platform operated at cashph.cam, its operators, officers, directors, employees, agents, and affiliates.
- "Player" / "User" refers to any individual who has registered an account on the cashph platform or who accesses the platform for any purpose.
- "Account" refers to the registered user account held by a Player on the cashph platform.
- "Wallet" refers to the virtual balance held within a Player's cashph Account, denominated in Philippine Peso (PHP).
- "Bonus Funds" refers to any credit granted to a Player's Account pursuant to a cashph promotion, offer, or loyalty program, subject to wagering requirements.
- "Real Money Funds" refers to funds deposited by the Player using their own money via GCash, PayMaya, BPI, BDO, Metrobank, USDT, or any other accepted payment method.
- "KYC" means Know Your Customer — the identity and age verification process required of all Players under PAGCOR regulation and Philippine law.
- "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory body that licences and supervises online gaming in the Philippines.
- "Wager" refers to any real-money or bonus-funded bet placed by a Player on any game or event available on the cashph platform.
- "Restricted Territory" means any jurisdiction from which access to or use of the cashph platform is prohibited by applicable law or by cashph policy.
Acceptance of Terms
2.1 By completing registration on cashph, ticking any acceptance checkbox, or by accessing or using the platform in any manner, you unconditionally accept and agree to be bound by these Terms, the cashph Privacy Policy, Responsible Gaming Policy, and any other policies, rules, or guidelines published on the cashph platform from time to time (collectively, the "cashph Policies").
2.2 If you are registering on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms. cashph accepts no liability for accounts registered by unauthorised representatives.
2.3 These Terms apply to all aspects of the cashph platform, including the live casino, slots, sports betting, crash games, bingo, virtual sports, and any other product or feature introduced by cashph in the future.
2.4 cashph reserves the right to amend these Terms at any time. Continued use of the cashph platform following notification of amendments constitutes acceptance of the revised Terms. See Section 16 (Amendments) for the notification procedure.
Eligibility & Age Verification
3.1 To be eligible to register an account and participate in real-money gaming on cashph, you must:
- Be at least twenty-one (21) years of age at the time of registration, in accordance with PAGCOR guidelines and Philippine Presidential Decree No. 1602;
- Be a resident of or physically located in a jurisdiction where online gaming is legal and not prohibited;
- Not be a resident of or accessing cashph from a Restricted Territory;
- Not be an employee, director, officer, contractor, or close family member of cashph or any of its affiliated companies;
- Not be subject to self-exclusion, cooling-off, or any other responsible gaming restriction imposed by cashph or PAGCOR.
3.2 cashph strictly enforces the minimum age of 21 years. Age verification is conducted as part of the mandatory KYC process before any real-money deposits or withdrawals are permitted. Where cashph has reasonable grounds to suspect that a Player is under 21 years of age, cashph will suspend the Account, withhold any pending withdrawals, and conduct a full age verification review.
3.3 Players located in or accessing cashph from Restricted Territories are prohibited from registering accounts or placing wagers. cashph may use IP detection, device fingerprinting, and other technical measures to identify and block access from Restricted Territories. Any winnings accrued by Players accessing cashph from a Restricted Territory may be forfeited.
Account Registration & KYC
4.1 Each Player is permitted to hold only one (1) active cashph Account. The registration of multiple accounts by the same individual is strictly prohibited and constitutes a material breach of these Terms. cashph uses technical and manual methods to detect duplicate accounts and will take action including forfeiture of all associated balances and permanent bans.
4.2 During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address in the Philippines, a valid Philippine mobile number, and a valid email address. You undertake to update this information promptly should it change.
4.3 cashph is required by PAGCOR regulations and the Philippine Anti-Money Laundering Act (AMLA) to verify the identity of all Players. KYC verification must be completed before a Player may make deposits, place wagers, or request withdrawals. Accepted KYC documents include:
- Philippine National ID (PhilSys)
- Passport (Philippine or foreign)
- Driver's Licence (Land Transportation Office)
- SSS, PhilHealth, or UMID card
- Voter's ID issued by the COMELEC
4.4 cashph may request additional documentation at any time, including proof of address, source of funds, or enhanced due diligence materials, where required by regulation or internal risk policy. Failure to provide requested documentation within a reasonable time may result in Account suspension or closure.
4.5 Providing false, misleading, or fraudulent information during registration or KYC is a material breach of these Terms. cashph reserves the right to terminate such accounts without notice, forfeit all balances, and report the conduct to PAGCOR and Philippine law enforcement where applicable.
Account Security
5.1 You are solely responsible for maintaining the confidentiality of your cashph login credentials, including your username, password, and any two-factor authentication (2FA) codes. You must not share your login credentials with any other person.
5.2 cashph strongly recommends enabling two-factor authentication (2FA) on your Account. 2FA requires entry of a one-time password (OTP) sent to your registered Philippine mobile number in addition to your primary password at each login from an unrecognised device.
5.3 You agree to notify cashph immediately via live chat or email if you become aware of or suspect any unauthorised access to your Account, any breach of your login credentials, or any suspicious activity on your Account. cashph will not be liable for losses arising from your failure to notify cashph of such incidents promptly.
5.4 cashph will never contact Players by SMS, email, or any other channel to request their password, full card numbers, or OTP codes. Any such communication purporting to come from cashph should be treated as fraudulent and reported to our support team immediately.
Deposits
6.1 cashph accepts deposits from Players via GCash, PayMaya, BPI Online Banking, BDO Online Banking, Metrobank Online Banking, and USDT (Tether). cashph reserves the right to add, modify, or remove accepted payment methods at any time without prior notice.
6.2 The minimum single deposit amount is ₱100. There is no maximum deposit limit by default, though cashph may impose deposit limits at its discretion for regulatory, risk, or responsible gaming purposes.
6.3 All deposits are processed in Philippine Peso (PHP). Deposits made via USDT will be converted to PHP at the prevailing market rate at the time of processing.
6.4 cashph does not charge fees on deposits. However, your payment provider (GCash, PayMaya, bank) may apply standard transaction charges in accordance with their own terms. cashph bears no responsibility for third-party payment provider fees.
6.5 Players are solely responsible for ensuring that deposits are made from payment accounts registered in their own name. Deposits from third-party payment accounts are prohibited. cashph reserves the right to reverse or withhold funds deposited from third-party sources pending investigation.
Withdrawals
7.1 Players may request withdrawal of Real Money Funds from their cashph Wallet at any time, subject to these Terms and completion of KYC verification. Withdrawals of Bonus Funds are subject to the specific wagering and withdrawal conditions of the applicable promotion.
7.2 The minimum withdrawal amount is ₱200. cashph does not impose a standard withdrawal fee; however, individual withdrawal processing times vary by payment method:
- GCash & PayMaya: Typically processed within 5–30 minutes, 24 hours a day, 7 days a week.
- BPI, BDO, Metrobank: Typically processed within 1–3 hours during standard Philippine banking hours. Transfers initiated outside banking hours may be processed the following business day.
- USDT: Processed within 30–60 minutes depending on blockchain confirmation times.
7.3 Withdrawals will only be processed to the same payment method used for the original deposit where technically possible (the "same payment method rule"). This policy exists to comply with Philippine AMLA requirements and to prevent money laundering.
7.4 cashph reserves the right to request additional verification documentation before processing any withdrawal. Withdrawals may be delayed pending the outcome of such verification. cashph will not be liable for delays resulting from a Player's failure to provide requested documentation in a timely manner.
7.5 cashph reserves the right to withhold, reverse, or cancel a withdrawal where there is reasonable suspicion of fraud, bonus abuse, breach of these Terms, or pending regulatory investigation. In such cases, cashph will notify the Player of the reasons for the withholding to the extent permitted by law.
Bonuses & Promotions
8.1 cashph offers various bonuses and promotions to Players from time to time, including but not limited to welcome bonuses, deposit match bonuses, cashback offers, reload bonuses, and VIP loyalty rewards. Each promotion is governed by specific terms and conditions published alongside the offer.
8.2 All bonuses are subject to wagering requirements unless explicitly stated otherwise. The standard wagering requirement and any game-specific contribution rates will be stated clearly in each promotion's terms. Bonus Funds and winnings generated from Bonus Funds may not be withdrawn until the applicable wagering requirement has been satisfied in full.
8.3 cashph reserves the right to void bonuses and any winnings derived from them in the following circumstances:
- The Player has provided false or misleading information during registration or KYC;
- The Player has created or used multiple Accounts to claim bonuses;
- The Player has engaged in bonus abuse, as determined by cashph at its reasonable discretion;
- The Player has breached any other provision of these Terms.
8.4 Bonuses may only be claimed once per individual, household, IP address, device, or payment method unless otherwise stated. cashph monitors bonus uptake to detect and prevent systematic or coordinated bonus abuse.
8.5 cashph reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any such modification will not affect the rights of Players who have already claimed the promotion in good faith and who are in the process of satisfying the applicable wagering requirements at the time of modification.
Game Rules & Fair Play
9.1 All games available on cashph are operated using certified Random Number Generator (RNG) technology or, in the case of live dealer games, physical gaming equipment managed by trained professional dealers in a regulated studio environment. All RNG systems used by cashph are independently tested and certified by accredited third-party testing laboratories.
9.2 Return-to-Player (RTP) percentages for slot and RNG-based games are published within the relevant game information screens. RTP represents the theoretical long-term average payout and does not guarantee any particular outcome for any individual gaming session.
9.3 In the event of a dispute regarding the outcome of a game, the cashph server logs shall be the definitive record. cashph's decision on disputed game outcomes, following full review of server logs and applicable game rules, is final.
9.4 cashph reserves the right to declare a game result void and refund wagers to Player wallets where a technical malfunction, software error, or connectivity issue affected the integrity of a game round. cashph shall have no further liability to the Player in such circumstances.
Prohibited Conduct
10.1 The following conduct is strictly prohibited on the cashph platform and constitutes a material breach of these Terms:
- Registering more than one Account;
- Providing false, misleading, or fraudulent registration or KYC information;
- Using or attempting to use software, bots, scripts, artificial intelligence, or other automated tools to gain an unfair advantage;
- Exploiting software errors, game bugs, or technical vulnerabilities;
- Engaging in collusion, match-fixing, or any form of coordinated manipulation of game outcomes;
- Using the cashph platform to launder money or finance terrorism, in violation of the Philippine Anti-Money Laundering Act (AMLA) and related legislation;
- Engaging in chargebacks or reversals of legitimate deposits;
- Abusing the cashph bonus system, including through coordinated multi-account bonus claiming;
- Engaging in or facilitating any conduct that is fraudulent, deceptive, or harmful to other Players or to cashph;
- Accessing cashph from a Restricted Territory using a VPN, proxy, or other circumvention tool.
10.2 cashph employs sophisticated fraud detection systems, manual review processes, and regulatory reporting mechanisms to detect prohibited conduct. Detection of prohibited conduct will result in immediate Account suspension, investigation, forfeiture of all balances, and where applicable, reporting to PAGCOR and Philippine law enforcement authorities.
Account Suspension & Closure
11.1 cashph reserves the right to suspend or close a Player's Account at any time, without prior notice, where:
- The Player has breached or is suspected of breaching these Terms;
- cashph is required to do so by PAGCOR or another competent regulatory or law enforcement authority;
- cashph has reasonable grounds to suspect fraud, money laundering, or other criminal activity;
- The Player's KYC verification has not been completed within the period specified by cashph;
- The Player has applied for voluntary self-exclusion under the cashph Responsible Gaming policy.
11.2 Where an Account is closed due to a breach of these Terms, cashph reserves the right to forfeit all balances in the Account, including Real Money Funds, Bonus Funds, and pending withdrawals, subject to applicable Philippine law.
11.3 Players who wish to voluntarily close their Account may contact cashph's customer support team via live chat. Upon voluntary closure, Real Money Funds in the Wallet will be returned to the Player via their registered payment method after all pending wagering requirements and withdrawal verification steps are completed.
Responsible Gaming
12.1 cashph is committed to the promotion of responsible gaming. cashph recognises that gambling can become harmful for some individuals and provides the following tools to help Players maintain control of their gaming activity:
- Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their Accounts at any time.
- Session Time Limits: Players may set limits on the duration of individual gaming sessions.
- Cool-Off Periods: Players may apply a cooling-off period of between 24 hours and 6 weeks, during which they will be unable to access the cashph gaming lobby.
- Self-Exclusion: Players who believe they have a gambling problem may apply for self-exclusion from cashph for a minimum period of 6 months. Self-exclusion is processed promptly and cashph will not reverse a self-exclusion during the elected exclusion period.
12.2 cashph strictly enforces the minimum gaming age of 21 years in accordance with PAGCOR guidelines and supports all Philippine government initiatives relating to responsible gaming and the prevention of underage gambling.
12.3 For more information on responsible gaming tools available at cashph, please visit our Responsible Gaming page. cashph encourages Players to seek assistance from PAGCOR's responsible gaming resources if gambling is negatively affecting their lives.
Intellectual Property
13.1 All intellectual property rights in and to the cashph platform, including but not limited to the cashph brand, logo, website design, software, content, games (where developed by or licenced exclusively to cashph), text, graphics, and trade marks, are owned by or licenced to cashph and are protected under Philippine intellectual property law and applicable international treaties.
13.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cashph platform for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not include the right to copy, modify, distribute, sell, sublicence, reverse-engineer, or create derivative works from any cashph content or software.
13.3 Any unauthorised use of cashph intellectual property is a breach of these Terms and may constitute an infringement of applicable intellectual property law. cashph reserves the right to take legal action to protect its intellectual property rights.
Limitation of Liability
14.1 To the fullest extent permitted by applicable Philippine law, cashph's total aggregate liability to any Player in connection with any claim arising out of or relating to these Terms or the use of the cashph platform shall be limited to the total amount deposited by the Player in the 30-day period immediately preceding the event giving rise to the claim.
14.2 cashph shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of gaming opportunities, arising from:
- Temporary unavailability of the cashph platform due to scheduled maintenance, unscheduled outages, or force majeure events;
- Delays in deposit or withdrawal processing caused by third-party payment providers;
- Technical malfunctions, internet connectivity issues, or device compatibility problems on the Player's end;
- Unauthorised access to a Player's Account resulting from the Player's failure to maintain the security of their login credentials.
14.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by cashph's negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.
Privacy & Data
15.1 cashph collects, processes, and stores Personal Data provided by Players in accordance with the cashph Privacy Policy and the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By using the cashph platform, you consent to the collection and processing of your Personal Data as described in the Privacy Policy.
15.2 cashph will not sell, rent, or otherwise commercially disclose your Personal Data to third parties without your consent, except where required by law, regulation, or by PAGCOR and other competent authorities in the Philippines.
15.3 For full details of how cashph handles your Personal Data, including your rights of access, correction, and deletion, please review the cashph Privacy Policy.
Amendments
16.1 cashph reserves the right to amend, modify, or replace these Terms at any time. Material amendments will be communicated to Players via in-platform notification, email to the Player's registered email address, or by prominent notice on the cashph website, at least seven (7) days prior to the effective date of the amendment, except where an earlier effective date is required by applicable law or regulatory obligation.
16.2 It is the Player's responsibility to review the Terms periodically. Continued use of the cashph platform after the effective date of any amendment constitutes acceptance of the amended Terms.
16.3 If a Player does not agree to amended Terms, they must cease using the cashph platform and may request Account closure pursuant to Section 11.3.
Governing Law & Dispute Resolution
17.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
17.2 Any dispute, controversy, or claim arising out of or in connection with these Terms, the cashph Privacy Policy, or the use of the cashph platform shall first be submitted to cashph's customer support team for internal resolution. cashph will make commercially reasonable efforts to resolve disputes within fifteen (15) business days of receiving a formal written complaint.
17.3 Where a dispute cannot be resolved through cashph's internal process, it may be submitted to PAGCOR's dispute resolution mechanism in accordance with PAGCOR's applicable regulations. The competent courts of Metro Manila, Philippines, shall have exclusive jurisdiction over any dispute not resolved through PAGCOR's mechanism.
17.4 If any provision of these Terms is found by a competent court to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall remain in full force and effect.
Contact Information
18.1 If you have any questions regarding these Terms or your rights and obligations as a cashph Player, you may contact cashph's support team through the following channels:
- Live Chat: Available 24 hours a day, 7 days a week via the cashph platform. Average response time: under 5 minutes.
- Email: Copy the address from the footer of this page. Email responses are provided within 24 hours on business days.
18.2 For legal notices or formal written complaints, please include your full registered name, Account username, and a detailed description of your query or complaint. cashph will acknowledge formal complaints within two (2) business days.
Questions About Your cashph Account?
Our Filipino-speaking support team is available 24/7 via live chat. For everything else — games, bonuses, responsible gaming — visit the cashph Casino page or review our Responsible Gaming guide.
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